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CredNet

Your CredComply Onboarding Roadmap

What you'll accomplish

See the whole onboarding path in order, from your first sign-in through connecting your providers, with the guide for each step.

This is the short version of CredComply onboarding. Work the steps in order: each one builds on the last, so your organization, payers, and groups exist before you start adding providers to them.

Step 1: Get Your Team Signed In

Your credentialing team signs in to CredComply at admin.credentialnetwork.com. If your invitation has not arrived yet, or your password is being rejected, start with Getting Access to CredComply.

Step 2: Set Up Your Organization

Enter your organization's own details first, then the payers and groups your providers will be tied to. Providers attach to these records, so they need to exist first.

Step 3: Add Your Providers

Bring your roster in, connect each provider to the groups they practice under, and invite them to link their CredWallet account so records and requests flow both ways.

Step 4: Learn the Layout

Once your data is in, take the tour. It covers the sidebar sections, the dashboard tabs, and where to find a single provider fast.

What Your Providers Need to Do

Providers do their part in CredWallet, which is free for them. Point them at the CredWallet help center, or send them straight to Connecting to Your Organization.

What Comes After Onboarding

This page covers getting started. The full administrator help center, with every day-to-day workflow in CredComply, is available to signed-in customers: select the ? icon in CredComply to open it.

More in Getting access

Need a hand with this one?

If a step does not look like your screen, tell us what you are seeing and we will walk through it with you.

Emailhelp@credentialnetwork.com

Monday to Friday, 9am to 5pm PT. We typically reply the same business day.