What is the provider experience like?
Providers manage their credentials in CredWallet, on the web or in the mobile app. They can upload documents, track status in real time, complete tasks assigned by their organizations, and securely share their profile.
Can I manage my own credentialing information?
Yes. Every provider has full access to their own credentials inside CredWallet. You can upload, share, export, and track everything independently.
How do I share my credentials with an organization?
Through a secure in-app connection, so there is no back-and-forth form exchange. You can share a credential packet with one tap and revoke access instantly at any time.
Do I need to download an app?
No download required. CredWallet works in any modern mobile browser. Native iOS and Android apps are optional and add conveniences like camera roll uploads.
What does CredWallet cost?
CredWallet is completely free for every provider, on every CredNet plan. No credit card, no tiers, no hidden terms.
What does my organization need to onboard me?
Just a preferred email address. Your organization sends an invitation and you create your profile at your convenience.
What credentials do I need to get started?
None to start. You can upload documents incrementally as your organization requests them.
When do expiration reminders go out?
Smart reminders start 60 or more days before a credential lapses. Your wallet also shows a visual expiration timeline and status indicators for anything missing or expired.
What happens to my CredWallet if I change jobs?
Your wallet follows you. You keep ownership of your profile and can keep using it at your next role, including locum work, with no migration required.
I can't log in. What should I do?
First confirm you are using a supported browser: Chrome or Edge are recommended, and Safari has known issues. Then verify your login credentials, clear your browser cache, or use the password reset link. If none of that works, contact support and we will get you back in.