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Concentrix Insurance Solutions

Summary

Concentrix Insurance Solutions is a healthcare payer. Claims route under payer ID 19028, with 1 alternate ID in use across clearinghouses. Through clearinghouses it supports professional claims, institutional claims, and electronic remittance (ERA); ERA enrollment is required and activates within hours.

At a glance

Payer ID
19028Also seen as Z95754
Also known as
Concentrix Insurance Solutions (illumifin), IBM Business Toisc, Prudential Insurance Company of America

Clearinghouse transaction setup

Which EDI transactions this payer supports, and how long clearinghouse enrollment typically takes when it is required.

TransactionEnrollmentTypical setup
Professional claims (837P)Not requiredImmediate
Institutional claims (837I)Not requiredImmediate
ERA / remittance (835)RequiredSame day

Common questions

What is the payer ID for Concentrix Insurance Solutions?
The payer ID for Concentrix Insurance Solutions is 19028. Alternate IDs seen across clearinghouses include Z95754.
Does Concentrix Insurance Solutions require ERA enrollment?
Yes. Concentrix Insurance Solutions requires a separate ERA (835) enrollment before electronic remittances flow, and setup typically takes a few hours.
Can I submit claims to Concentrix Insurance Solutions electronically?
Yes. Concentrix Insurance Solutions is reachable through clearinghouses for professional claims, institutional claims, and electronic remittance. Electronic claims are supported for professional (837P) and institutional (837I).

Compiled from public payer resources and clearinghouse catalogs. Details change often, so confirm with the payer before relying on them. Spot something out of date? Tell us and we will fix it.