Cigna

Summary

Cigna is a national insurance carrier, part of The Cigna Group, offering dental, medical, and vision coverage across all 50 states + DC. Claims route under payer ID 62308, with 27 alternate IDs in use across clearinghouses. Provider enrollment typically takes 45-90 days, with applications through Cigna Provider Portal, and CAQH is used for credentialing data. Through clearinghouses it supports eligibility checks, claim status inquiries, professional claims, institutional claims, dental claims, and electronic remittance (ERA); ERA enrollment is required and takes several weeks.

At a glance

Payer ID

62308Also seen as 06-0303370, 10050, 10789, 10790, 1591031071, 1841 and 21 more

Also known as

Banner Health and Dental, CIGNA HealthCare for Seniors - AZ Medicare, Cigna Arizona Medicare Advantage, Cigna Behavioral Health, Cigna DHMO

Uses CAQH

YesApplication route: Payer portal application

Service area

All 50 states + DC

Clearinghouse transaction setup

Which EDI transactions this payer supports, and how long clearinghouse enrollment typically takes when it is required.

Common questions

What is the payer ID for Cigna?

The payer ID for Cigna is 62308. Alternate IDs seen across clearinghouses include 06-0303370, 10050, 10789, 10790.

How long does Cigna provider enrollment take?

Cigna provider enrollment typically takes 45-90 days from application to effective date. Timelines vary by state, plan, and how complete the application is.

Does Cigna require CAQH?

Yes. Cigna uses CAQH for credentialing data, so keep the provider's CAQH profile current and attested before applying.

What is the provider services phone number for Cigna?

Cigna Provider Services (800-88-CIGNA): 800-882-4462. Plans with GWH-Cigna or G ID cards route to 866-494-2111.

Does Cigna require ERA enrollment?

Yes. Cigna requires a separate ERA (835) enrollment before electronic remittances flow, and setup typically takes several weeks.

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